UI focused –
we developed a design system that is consistent across all platforms. We improved design per a follow-up request to elevate the end-user application and solve minor problems within the user-experience.
Evolving the End-User
We not only replaced the user-interface of the product, but a majority of the user-experience as well. Starting with the low-fidelity process, we created a more solid and intuitive interface that caters to a specific target audience – workers between the ages of 35-65.
Did you just ask about new features?
Throughout the iteration process, we discussed about implementing additional features for version 2 of the application. We’d ask users to rate about their experiences in solved reports. By doing so – we’d look at the variety of feedback then quantify it for future improvement.
COVID Takeover. Make use of the situation.
Real-time cleaning updates and data-driven analysis. Assisted the team in creating a landing page and presentation letter in the new COVID-19 feature on the manager platform.